1. Information We Collect
We collect account information such as email address, authentication identifiers, and basic profile details. We also collect card content you provide, including names, titles, companies, contact links, avatars, logos, cover images, QR settings, wallet pass settings, public profile settings, team workspace details, and invitation information.
2. Usage and Technical Data
We may collect technical data such as device, browser, IP address, authentication events, wallet generation activity, profile views, QR/vCard events, billing events, team administration events, logs, and diagnostics to operate, secure, debug, and improve Cardora.
3. How We Use Information
We use information to provide Cardora, authenticate users, publish cards, generate wallet passes, process subscriptions, deliver emails, prevent abuse, maintain security, understand feature usage, provide support, and improve the product.
4. Legal Bases (Where Applicable)
Where data protection laws require a legal basis, we process personal information based on contract performance, legitimate interests, legal obligations, and consent where required.
5. Public Information
Published card profiles are public by design. Information you publish on a card may be viewed by people who receive the link, scan the QR code, download a vCard, or view a wallet pass.
6. Service Providers
We use service providers to host the app, store data, authenticate users, send email, process payments, process logs, and support wallet integrations. These providers process information only as needed to provide their services to Cardora.
7. Cookies and Similar Technologies
We use cookies and similar technologies for authentication, session security, preferences, and essential service operation. See the Cookie Notice for more detail.
8. Security
We use technical and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
We and our service providers may process information in countries other than your own. Where required by law, we use appropriate safeguards for cross-border data transfers.
10. Retention
We keep information while your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, maintain security, and enforce agreements. You may request deletion by contacting us.
11. Your Choices
You can edit or unpublish card content in the app. You can request access, correction, deletion, or export of personal information by contacting us. Some requests may be limited by legal, security, or operational requirements.
12. Children
Cardora is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
13. Changes to This Policy
We may update this policy from time to time. If changes are material, we will make reasonable efforts to provide notice through the service or by email.
14. Contact
Privacy questions or requests can be sent to privacy@cardora.io.